FastOps for WooCommerce
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Chapter 04 · User guide

Orders

Search orders by number, customer or email, change statuses, edit addresses and line items, keep notes and read the profit column.

01 · Find an order

By number, customer or email

The order list on the All tab.
The order list on the All tab.
  1. Status tabs with counts. Custom statuses from other plugins get their own tabs.
  2. More statuses collects the rest; Trash is always last.
  3. Search by order number, customer name or email.
  4. Date filter.
  5. Order number and WooCommerce ID.
  6. Customer and email.
  7. Origin: the sales source WooCommerce recorded for the order.
  8. Status.
  9. Total.
  10. Profit (needs a cost source, see below).
  11. Row actions, including moving the order to Trash.

Type part of a number, a surname or an email domain and the list narrows as you type. Combine it with a status tab and the date filter.

02 · Statuses

Change a status from the editor or in bulk

  1. Open the order and change Status in the card on the right, then Save. WooCommerce's own rules apply: emails and stock actions triggered by a status change fire exactly as in wp-admin.
  2. To change many orders, tick them on the list and choose Edit selected, or use Bulk update. See Bulk operations.

The editor also offers the core WooCommerce order actions: resend order emails and reduce or restore stock.

03 · Addresses and line items

The order editor

The order editor follows the same layout as products: jump chips at the top, a Status card on the right, and the customer, addresses, items, totals, payment and notes in cards down the page.

  • Customer and addresses: billing and shipping on two tabs; edit either and Save.
  • Items: product, fee, shipping and coupon lines. Add or remove lines and recalculate totals and tax.
  • Refunds: refund individual lines or amounts, with the gateway's own behaviour.
  • Downloads: view, edit and regenerate downloadable-product permissions.
  • New orders can be created from the list; trashed orders can be restored.
Close-up of four order rows in the list.
What a row tells you before you open it.
  1. Order number; the WooCommerce ID below it.
  2. Customer name and email.
  3. Origin.
  4. Status pill: green for Processing, amber for Pending.
  5. Order total in the order currency.
  6. Profit, once a cost source is installed.
  7. Row actions, including moving the order to Trash.

04 · Notes

Private notes and notes to the customer

The Order notes card lists the note history and lets you add a note. Choose Private for the team or Note to customer to email it, exactly as WooCommerce does. Older notes load when you scroll.

05 · The profit column

Profit needs a cost source

The Profit column shows the order total minus the cost of the items sold. It is only meaningful when the store records product costs.

  1. Enable WooCommerce's cost of goods, or install a supported cost integration (see Integrations).
  2. Enter costs on products and variations; see Cost of goods.
Nothing is estimatedWhere an item has no recorded cost, FastOps does not guess one. Fill in costs on the products and the column follows.

06 · Order storage (HPOS)

High-performance order storage is required

FastOps reads and writes orders through WooCommerce's high-performance order storage. If the store still uses legacy post-based storage, FastOps says so on its first screen and the order list stays empty.

Enable HPOS from WooCommerce → Settings → Advanced → Features after WooCommerce's own synchronisation checks pass. FastOps never changes a live store's order storage itself.